Hiring fire damage restoration technicians means recruiting the people who walk into burned, smoke-damaged structures and bring them back — cleaning soot and residue, removing odor, handling damaged contents, and doing it safely around hazards that water work never presents. Done well, it is a direct, permanent hiring discipline: define the role by the fire […]
Hiring certified mitigation technicians means recruiting the people who do the first, most time-sensitive work in restoration — water extraction, drying, containment, and mold remediation — and verifying that their IICRC credentials are real, current, and matched to the work you actually send them on. Done well, it is a direct, permanent hiring discipline: define […]
For estimators, screen for live Xactimate scoping, documentation habits, carrier familiarity, and negotiation temperament. For project managers: field credibility, crew leadership under surge, customer communication, and job-cost awareness.
You hire faster after a storm by hiring before it. Build a direct-hire bench 60–90 days before storm season — project managers, estimators, and crew leads, pre-vetted and ready for offers in days, not weeks.
A generalist search firm will misread restoration leadership. Ask five questions before hiring one: recent restoration placements, how they screen for insurance-ecosystem fluency, their read on compensation, guarantee length, and who does the screening.
Keeping field managers comes down to four things: tell the truth about the on-call week during hiring, design a real on-call rotation, pay for retention — not just production — and show a credible path to operations leadership. When the same seat turns over twice, the problem is the role design, not the recruiting. A […]
Restoration shops lose top candidates when they delay the offer after calling them the one.
A restoration resume stands out when it names loss types, software, and a file you can defend.
Hire restoration sales for industry book, integrity, and how they take a no.
Three restoration hiring challenges: surge capacity, estimator/PM bottleneck, sales turnover.